Systems Plus does everything possible to ensure that your order is processed correctly and that you have a great customer experience.

However, if you need to return a product, please refer to this policy to ensure we are able to accept your returns.


Is your product eligible for Return? 

  • Systems Plus is unable to accept return of products more than 30 days after the ship date.
  • All custom products are not eligible for return unless there is a material problem.

 How do you make a Return? 

  • For product eligible for return, please contact your customer service representative by email or phone.
  • For return of un-opened, non-custom products, a restocking fee of 15% will be charged, and you will be responsible for return shipping charges.
  • All returned products must arrive back at our facility in re-saleable condition.
  • If a return is approved, you will receive a return authorization number with which to mark your product.


As always, if you have any issues with products from Systems Plus, please reach out to your customer service representatives and we will work with you to find a suitable solution.

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